Scenario Resolve

Support that already knows your business

Paste your website. Get an AI assistant that answers your customers from your own pages, and hands the hard ones to you.

Try it on your website, 14 days freeLive in five minutes. The chat in the corner is Resolve: ask it anything.

How it works

  1. Step 1

    Paste your website

    Resolve reads your pages: pricing, shipping, refunds, FAQs. It suggests what it learned as a list you tick.

  2. Step 2

    Make it look like you

    Your name, logo and colour, picked up from your site. Change anything you like.

  3. Step 3

    Add one line to your site

    Paste the snippet and it's live. Your customers get answers at 3am; you get the chats it can't handle.

Built for small online businesses

Answers from your own pages

Not generic AI waffle. It only says what your website and your notes say, and it says when it doesn't know.

Knows who it's talking to

Before it looks at anyone's account it confirms their email with a code. No one gets someone else's order details.

Hands over at the right moment

Angry customer, unusual request or a refund over your limit: it passes the chat to you with a summary, so they never repeat themselves.

Can actually fix things

Connect Stripe and it can look up an order, cancel a plan or refund within limits you set. Off until you switch it on.

Spots trouble quietly

Team-only notes on who's chatting: likely fake details, abuse and repeat troublemakers, never shown to the customer.

One flat price

No per-seat fees, no per-resolution charges, no surprise invoice when you get busy.

Pricing

14 days free on every plan. Cancel any time.

Answer

£19 / month

AI answers from your knowledge and hands to your team.

Assist

£39 / month

Plus identity checks and account lookups.

Resolve

£69 / month

Plus refunds and cancellations within your limits.

Start free

How is this different from a normal chatbot?

Most chatbots follow a script or make things up. Resolve answers only from your own website and notes, checks a customer's identity before touching their account, and hands the chat to you with a summary when it should.

How long does setup take?

About five minutes. Paste your website, tick the topics it found, and add one line of code to your site.

Does it work with Shopify, WordPress or my own site?

Yes. It's one line you paste before the closing body tag, so it works on any website you can edit.

Will it pretend to be a human?

No. It always says it's an AI assistant, and a customer can ask for a person at any time.

What happens after the free trial?

You pick a plan from £19 a month. If you don't, the chat switches off after 14 days and nothing is charged.