
How can we help?
Straight answers about Scenario and how its models are designed to work.
What is Scenario?
Scenario is an AI finance partner for founders. It connects to your Stripe account or your accounting software and gives you a business health score, a forecast for next month's revenue and plain-English answers to what-if questions about pricing, churn, hiring and growth.
Which tools does Scenario connect to?
Stripe for subscription revenue, and QuickBooks, Xero, FreeAgent or Sage for income, costs, profit and cash. Every connection is read-only. You can also upload files and tell Scenario things in chat, such as your monthly costs or a quiet season.
Does it work if my business doesn't use Stripe subscriptions?
Yes. Connect your accounting software and Scenario reads your income by account, splits it into recurring income (such as lettings fees or retainers) and one-off income (such as commission or projects), and forecasts both.
What is the business health score?
A score from 0 to 100 built from parts such as growth, keeping customers or steady income, getting paid, next month's outlook, covering costs and runway. Each part shows its reason and how many points it could add, so you can see what to fix first.
How does Scenario forecast next month?
From your own history. For subscriptions it learns who renews and pays; for your accounts it picks the method that has predicted each income stream best. It is tested on past months it was not trained on, and shows a likely range with how far off it has typically been.
How does a what-if scenario work?
Ask a question such as “What if I raise prices by 15%?” or “What if I hire someone at £2,500 a month?”. Scenario runs it through its engine on your numbers and shows the difference, with the assumptions it made. Nothing is changed or saved.
Can Scenario change anything in my Stripe account?
No. The Stripe connection is read-only. Scenario cannot make charges, issue refunds or change subscriptions.
Is this financial advice?
No. Scenario's figures are estimates from your data and stated assumptions. They cannot predict what customers will do or replace advice from a qualified professional.
How do I get started?
Create a free account, connect Stripe or your accounting software from Knowledge, and ask Scenario a question. Your health score and forecast appear once there are a few months of history.
How do I download or delete my data?
In Settings, “Download your data” gives you everything Scenario holds as one file, and “Delete account” permanently removes your account and business data, cancelling any Scenario subscription first.
Need help? Email Scenario. You can also read about security and legal terms.