How can we help?
Straight answers about Scenario and how its models are designed to work.
What is Scenario?
Scenario is an AI finance partner for founders. It connects to your Stripe account or your accounting software and gives you a business health score, a forecast for next month's revenue and plain-English answers to what-if questions about pricing, churn, hiring and growth.
Which tools does Scenario connect to?
Stripe for subscription revenue, and QuickBooks, Xero, FreeAgent or Sage for income, costs, profit and cash. Every connection is read-only. You can also upload files and tell Scenario things in chat, such as your monthly costs or a quiet season.
Does it work if my business doesn't use Stripe subscriptions?
Yes. Connect your accounting software and Scenario reads your income by account, splits it into recurring income (such as lettings fees or retainers) and one-off income (such as commission or projects), and forecasts both.
What is the business health score?
A score from 0 to 100 built from parts such as growth, keeping customers or steady income, getting paid, next month's outlook, covering costs and runway. Each part shows its reason and how many points it could add, so you can see what to fix first.
How does Scenario forecast next month?
From your own history. For subscriptions it learns who renews and pays; for your accounts it picks the method that has predicted each income stream best. It is tested on past months it was not trained on, and shows a likely range with how far off it has typically been.
How does a what-if scenario work?
Ask a question such as “What if I raise prices by 15%?” or “What if I hire someone at £2,500 a month?”. Scenario runs it through its engine on your numbers and shows the difference, with the assumptions it made. Nothing is changed or saved.
Can Scenario change anything in my Stripe account?
No. The Stripe connection is read-only. Scenario cannot make charges, issue refunds or change subscriptions.
Can I see my customers and payments, not just totals?
Yes. With Stripe connected, Customers lists everyone paying you by name with a status (at risk, renewing soon, new, loyal), Products shows revenue by plan and price, and Payments shows what was collected, what failed and why. Failed payments still unpaid and customers who just left appear under Needs attention, each with a message ready to copy.
Does the AI see my customers' names?
No. Customer names and emails are never sent to an AI. The assistant refers to each customer by a reference such as C-7K2QFM, and the real name is filled in on your screen. When you search by a name or email, the matching happens on Scenario's server.
What is Scenario Analytics?
Cookieless website analytics, built into Scenario. Add one line to your site and see visitors, where they came from, top pages and real visitors' page speed, next to the new subscribers you got on the same days. It stores no IP addresses or cookies. Paid plans also check your site is up every 5 minutes.
I don't use Stripe or accounting software. Can I still use Scenario?
Yes. On Home, type what comes in and goes out each month and your cash in the bank, and Scenario shows what's left over and how long your cash lasts. Or import a CSV bank statement: Scenario sorts your spending into kinds and keeps only the monthly totals, never the transactions.
Is this financial advice?
No. Scenario's figures are estimates from your data and stated assumptions. They cannot predict what customers will do or replace advice from a qualified professional.
How do I get started?
Create a free account, connect Stripe, Lemon Squeezy, Paddle or your accounting software from Integrations, and ask Scenario a question. With Stripe, your revenue, customers and latest payments show straight away; the health score and forecast follow once there are two months of history. No Stripe? Type three rough numbers or import a bank statement for a first picture.
How do I download or delete my data?
In Settings, “Download your data” gives you everything Scenario holds as one file, and “Delete account” permanently removes your account and business data, cancelling any Scenario subscription first.
Need help? Email Scenario. You can also read about security and legal terms.