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PerformancePayments

What stands out

  • 95.8% of payments went through in the last 30 days, against 93.7% the month before.
  • Retries recovered £1,131 from 9 payments that failed the first time.
  • 10 payments (£1,230) failed. The most common reason: not enough money in the account.

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13 payments failed and still unpaid · £687

  • Blue Door Design

    Since 27 Sept · tried once

    £99.00
  • Blue Door Kitchen

    Since 1 Oct · tried 2 times

    £99.00
  • Tidewater Florals

    Since 20 Sept · tried 3 times

    £99.00
  • Kestrel Florals

    Since 1 Oct · tried once

    £39.00
  • Fable Labs

    Since 1 Oct · tried 2 times

    £39.00
  • Juniper Labs

    Since 1 Oct · tried 3 times

    £39.00
  • Juniper Fitness

    Since 1 Oct · tried once

    £39.00
  • Hearth Fitness

    Since 1 Oct · tried 2 times

    £39.00

10 customers stopped paying in the last 30 days · £990 a month

  • Hearth Studio

    Last paid period ended 27 Sept

    £249/mo
  • Blue Door Bakery

    Last paid period ended 2 Sept

    £249/mo
  • Blue Door Studio

    Last paid period ended 23 Sept

    £99.00/mo
  • Larkspur Books

    Last paid period ended 12 Sept

    £99.00/mo
  • Larkspur Physio

    Last paid period ended 5 Sept

    £99.00/mo
  • Brightside Fitness

    Last paid period ended 8 Sept

    £39.00/mo
  • Oak & Ivy Yoga

    Last paid period ended 28 Sept

    £39.00/mo
  • Wren Kitchen

    Last paid period ended 3 Sept

    £39.00/mo

Latest payments

Newest first

CustomerWhenPaid withAmountOutcome
Oak & Ivy Architects1 Oct, 00:00Visa£99.00Faileddeclined by the customer's bank
Pixel Tutors30 Sept, 14:43Visa£39.00Paid
Lumen Tutors30 Sept, 04:40Visa£39.00Paid
Harbour Tutors30 Sept, 01:07Link£39.00Paid
Fieldnote Physio30 Sept, 01:00Mastercard£39.00Paid
Ridgeway Florals30 Sept, 01:00Visa£39.00Paid
Copperline Bakery30 Sept, 01:00Mastercard£99.00Paid
Wren Design29 Sept, 01:00Link£39.00Paid
Pixel Physio29 Sept, 01:00Link£99.00Refunded
Fable Florals29 Sept, 01:00Visa£39.00Paid
Kestrel Bakery29 Sept, 01:00Visa£99.00Paid
Moss Bakery29 Sept, 01:00Mastercard£99.00Paid
Fable Bakery29 Sept, 01:00Visa£249Paid
Brightside Tutors28 Sept, 01:32Mastercard£99.00Paid
Wren Coffee Co28 Sept, 01:00Visa£99.00Paid

Payments

The last 30 days, compared with the 30 days before

£20,244

Collected

5%up230 payments

95.8%

Of payment attempts went through

£1,230

Failed

10 payments

£1,131

Recovered on a retry

9 payments

Why payments failed

The last 30 days

  • Not enough money in the account6 · £744
  • Needed extra verification (3D Secure)1 · £99.00
  • A processing error, usually worth retrying1 · £249
  • Card expired1 · £99.00
  • Declined by the customer's bank1 · £39.00

How customers pay

Successful payments, last 30 days

  • Visa59%
  • Mastercard28%
  • Link6%
  • American Express5%
  • Bacs Direct Debit2%

Refunds and disputes

The last 30 days

None open

£237

Refunded

3 payments · 1.2% of collected

0

Disputes

£0.00 · 0.00% of payments

0.75%

Card networks’ dispute threshold

Stay below it